Frequently Asked Questions
Everything you need to know about the world's smartest adjustable dumbbells.
How do NÜOBELL adjustable dumbbells work?
NÜOBELLs use a patented twist-handle mechanism. Simply place the handle in the cradle and rotate to your desired weight setting. The internal locking system engages the selected plates instantly.
What is the shipping timeframe for my order?
Standard orders typically process within 2-3 business days. Depending on your location, transit time usually takes between 5 to 10 business days via specialized heavy-goods carriers.
Are NÜOBELLs sold as a pair or individually?
Our standard sets are sold as a pair (two dumbbells) including the custom floor cradles. Please check the specific product description for any single-unit promotional offers.
What is your return policy for fitness equipment?
We offer a 30-day return policy. Items must be in their original packaging and in like-new condition. Please note that customers are responsible for return shipping costs due to the weight of the product.
Do you offer a warranty on the adjustment mechanism?
Yes, every NÜOBELL set comes with a 2-year manufacturer's warranty covering any defects in materials or workmanship, specifically protecting the internal clicking mechanism.
Can I drop NÜOBELLs like traditional hex dumbbells?
To ensure the longevity of the precision-machined adjustment system, we do not recommend dropping the dumbbells. They are high-performance fitness tools designed for controlled movements.